![]() Thanks for keeping up with the software and email tech support. Here’s what else you can do: Install your Logitech Alert camera system on any Mac (with OS version 10.6. I wish Logitech was still producing wireless security systems. Alert Commander provides valuable features that even a few professionals don’t have. However, after downloading the 3.5 from Logitechs website, then launching the installer, I get the following error message: 'microsoft internet explorer 5. Being able to have my active cameras pop up on my computer screen while I am doing something else, and having them record directly to my computers hard drive puts your product head and shoulders above ANY system currently available. Logitech Alert Commander After wiping and re-installing the latest version of W10, Im trying to install Logitech Alert Commander. Plugging and unplugging from the power source and "papercliping the camera can be a chore I don't look forward to.Īs you can see by my 5 stars, I love my Alert system. My cameras are mounted anywhere from 10 to 30 feet up in order to get the viewing angles I need. I'm 77 years old and not as good at climbing ladders as I used to be. On a few occasions due to power failures or other issues, I have considered going to a wired system. I have 4 Alert cameras and have been using them ever since I switched from Wilife years ago. I was getting tired of seeing that "wheel" go around and nothing else. Thanks for the update on IPhone and IPad. Please use Wi-Fi for the best video and audio performance and experience. Stream directly from your cameras when your device and cameras are on the same Wi-Fi network. Your cameras are always secure and only accessible with the username and password you create. Rotate your device to landscape or portrait as you navigate through your cameras and watch video. Turn motion alerts on or off with the flick of your finger (Mobile Commander feature). Interact with your recordings using pause or quickly move to early or later clips (Mobile Commander feature). Watch the high-quality video recordings, including audio, created when your camera detected motion while you were away. See an fresh image from your cameras see as soon as you login.Ĭheck in on your cameras anytime and watch H.264 video, optionally with audio, streaming live from your cameras. NOTE: This app only supports Logitech Alert cameras, not WiLife cameras. UPnP process may have stopped in the camera so power cycle the camera (turn off then back on).Get the power and freedom to connect to your Logitech Alert™ Video Security System with an app designed specifically for your iPhone, iPad or iPod.This is probably a connectivity problem and you should go back up to the "Check hardware" section again. If you are seeing a yellow LED, it means the camera has no IP address and is not seeing the DHCP server or Alert Commander.Turn off any Firewalls or Antivirus programs which can sometimes block the signal.Make sure you are not using the same password with different HomePlug devices. Are there other 3rd party HomePlug devices on the network that are already assigned passwords? Another bridge, lighting control, etc? This could block the camera's signal.Try the camera using different electrical outlets.This will help to verify if signal strength is an issue. Plug the camera into an electrical outlet close to where your router is located.Check that Alert Commander is running using the latest version of software.Is your computer turned on and connected to network.Is the router powered on and functioning?.Check cables and all network connections.Is the camera plugged into the network? (either HomePlug or PoE).To do this, unplug the camera power supply from the AC power outlet and then plug it back in. Try to power cycle the camera (turn on and off). Get the power and freedom to connect to your Logitech Alert Video Security System with an app designed specifically for your iPhone, iPad or iPod.Is the camera plugged in, has power and the LED is lit?. ![]() If Alert Commander does not detect your camera, please check the following:
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